Premium Clients
- IGL
- Innovatech
- Renew Power
SAP ISU
With years of SAP experience, Exchimious's network of member firms offers up critical know-how and lessons that can guide power and utility companies toward more efficient operations. Exchimious customizes SAP for Utilities into an innovative solution portfolio enabling digital transformation to become intelligent enterprises for the utilities and waste and recycling industry.
Exchimious Mapping to Business Processes
Metering
Determine the meter reading route and schedule
Create meter reading requests
according to schedule; assign to route
according to schedule; assign to route
Perform the meter reading
Upload and validate the meter reads
Billing
Print and issue invoice to the customer
(or e mail)
(or e mail)
Generate an
Invoice
for the
customer
Invoice
for the
customer
Capture other fees and charges for the customer
Utilise MR to calculate the consumption bill
Accounts Recv.
Process Payments Received (directly or via banks and agencies)
Initiate collections actions for
non-paying
customers
non-paying
customers
Maintain customers credit profile
Customer Service
Proactively contact customer
(if necessary)
(if necessary)
Initiate action (work order) to satisfy customer request
Customer calls with query, request or
complaint
CRM
Marketing and Sales Campaigns
Exchimious was instrumental in integration and automizing the whole smart meter process for IGL’s gas pipeline network. We had subsequently done this integration with premium network manufacturing company’s of the world.